Installation was done quickly. Kris and Soren did an excellent job and explained everything they were doing throughout the process. Also suggested entry ramp pads to make it easier to go out the door onto the porch. Kristen at customer service was a joy to work with.
The salesperson (Kindra) was very knowledgeable, polite, and patient. She worked with us to figure out exactly what would work for us. They came and installed the lift quickly and professionally. My mother was happy with the gentleman that instructed her on how to use her chair. Thank you.
If you need a chair lift. Use this company, I had one installed and I love.it. This company was not only professional, but showed me photos of every step that would be taken . The installers were courteous and neat in their work. This is the best quality company you could ask for.
Kindra presented all the information we needed to make a good decision. Highly rated products, (I had done my research), and she had already come up with two final chair lifts that would match our particular needs. Kindra also brought samples for a needed handrail, which we selected to have installed on the same day.
The best part was that the chair lift could be installed on the day we needed it to be, which was within a week- no waiting!
On installation day, the crew of three came and got the job done so professionally and diligently. I appreciate so much, also, that they patiently showed my elderly mother how to use the chair lift, until she felt confident and comfortable with it.
I highly recommend this wonderful company for all your mobility needs.
Kendra was very pleasant and informative during our sales meeting.
I was very pleasantly surprised at the price. The unit was installed promptly (two days later) by very friendly and efficient installers. Took about 3 hrs.
They went over all of the safety features and operating instructions. Very pleased from start to finish
I like the idea of the LiftKar. But it is more difficult to learn than I thought it would be. I would recommend it to anyone who was physically fit enough to operate it. It is very well made and I trust that it is very safe. When I am actually using it to transport my father I will have a better idea of how I feel about it.
Besides the product, I’m very happy with the service. In a transition time in my parents like I didnt know how to go about purchasing a stair chair for my dad. I called a few places and they did not returned my call. Kindra was the first person that I spoke to at 101 Mobility. She was nice, patient, and answered all my concerns. I made the installation and purchasing process very easy. What I like most about her is that she did so well communicating with my mom and making her feel comfortable. That is the main reason why we made the purchase with 101 mobility. I also plan on referring my friends and relatives to you guys because you have the best customer service.
Kindra was exceedingly knowledgeable about the products and was great at finding a solution to out situation. She was very patient and accommodating as we determined what would work best for my mother.
the chairlift has been a big help in fact more than we thought. I’m having surgery next week and it allows me to go upstairs while I’m healing.
We had a little issue and it was addressed within a week. That’s the kind of confidence we need.
Jim and June Hill
The delivery and instillation were completed as scheduled. However, the ramp edges appear as though this ramp had prior use or storage which caused a darkened finish. The weather has been too hot to attempt a cleaning. I checked the Mission Valley area Lowes for your recommended runner. It does not sell Apache Mills (extruded vinyl utility runner) cut to fit.
This is a very professional, experienced company. They analyzed our situation and made the best recommendation for our stair-chair. The interactions were professional, but very friendly and cordial.
The skilled workmen who installed the stair climber, as well as the bathroom safety bars were very efficient and neat and did a great job.
I would highly recommend 101 Mobility for these specialized products.
I have had the chair only a short time, but I find it very satisfactory. I was concerned that it would distract from the appearance of the house but I find that not to be so. It is quite handsome. The installation crew was great and I appreciated the time that Steve spent correcting the wiring. He was determined to get it right. Thanks for your excellent service and I look forward to an easier life.
101 Mobility customized a rental wheelchair ramp so my wife is able to stay in our 5th wheel trailer in Campland RV Park where we are staying for the winter. I don't know what we would have done without it. THANKS!!
The service I received from Kindra French was personal. I felt like a friend was in my home and was truly concerned with helping me more so than trying to sell me something. The installers were wonderful as well, but it was Kindra that made my decision to go with Mobility 101.
I had a problem with the way my daughters had installed the suitcase ramp. I shared this information with 101 mobility. They came out to look at the ramp only to tell me that my sweet doctors had installed the ramp backwards. 101 mobility was timely and responsive. They care about their clients, and do what needs to be done to I sure their safety and satisfaction.
My experience with 101 was amazing! They surely know how to treat customers and give excellent customer service. We needed them urgently and I submitted an email on line on a Sunday when they were closed yet received a phone call within an hour. I would use them again if I had to and truly recommend them to friends!
I tried several different companies to get estimates and to have them recommend the best equipment. 101 Mobility was by far the best choice and they did a much better job at providing estimates after doing a very detailed analysis of our stairs and electrical connections. The price was also the best of all the companies. I want to specially thank Kindra French for all her help with this project and for providing me with everything I asked for. She's the best!
I am 77 years young and have pondered how I will get up to my Master Bedroom (16 steps high); I know there are other companies that install the stair lift to assist Handicapped persons
to navigate the stairs. I done plenty of research before deciding to check out 101 Mobility in Carlsbad, California. I went to the the facility managed by Kindra and her husband Gary to ensure the product would suffice for my use. I needed this type of system since I am planning to have hip replacement surgery in the near future. I wanted to have this unit installed on 27 July 2017 to accommodate my hernia surgery. Gary came over to install the stair-lifter unit and spent approximately 5 hours installing the unit (considerable amount of work to assembling the track, the seat and the motor (battery rechargeable motor). The system I had installed in my home has now been in use in my home since 27 July 2017; it has definitely taken a lot of stress off of my healing hernia incision and makes my 16 stairs to my Master Bedroom so much easier and painless. Should have done this much sooner; it gives my hips a much needed break. The really nice part of this system is that when I get to the top of the stairs; I simply turn the chair 90 degrees to the left and step off the chair lift. Other installers charge additional for this feature. I have used this system for the past two weeks and everything works as designed. I am very happy with this equipment and would highly recommend this unit for anyone who has difficulty climbing stairs (pain free).
your professional courtesy and customer service makes the whole experience of dealing with you comfortable and satisfying. Aseneth Murphy should be promoted or rewarded for being the incredible asset to your operation that she is. thank you, Randall E. [LAST NAME REMOVED].
We had the privilege of having the owners sell and install our ramp. We were pressed for time and they had everything completed on the day they said. This is a great company and we will be using them again in the future.
101 Mobility was extremely responsive, helpful, and customer friendly! They answered their phone and helped me out of a tough situation over the 3 day weekend when no one else was even available!! Their commitment to customer service is exemplary and I would not hesitate to buy from them or recommend them to anyone!
The wheelchair ramp is sturdy and very safe and I can get up and down it quite easily! I appreciated how quickly you were able to install it, the whole process was very easy to accomplish and quite reasonably priced, from my side, as a customer! Thank you so much! [FIRST NAME REMOVED] L.
Just share my name as [FIRST NAME REMOVED] L. please
The technician came out to repair my auto lift and I want you to know what a wonderful experience it was. He did an outstanding job, he fixed it in a short period of time, was so polite and professional. He had such a kind smile and explained everything to me. When the lift was fixed, he showed me the repair and explained to me exactly what he had done.
My husband and I were extremely satisfied with all personnel at 101 Mobility. They were professional and courteous from the beginning of our search for, and ultimate purchase and installation of, a lift in our 2014 Pathfinder. Paul Singletary, the installer, took the time to brief us on the procedure and then completed the installation with minimum alteration to the vehicle. He came across as a true professional and expressed great pride in his work, which is a rare find these days. We were more than satisfied with the final installation. We wish to thank him personally for his help and thoughtfulness. He certainly is a tremendous asset to the 101Mobility organization.