April 20, 2019
Oceanside, CA
Dedicated service people.
April 20, 2019
Sandra Dorsey
Fallbrook, CA
Kendra worked with me a long time as I waited for my husband to get strong enough to come home after a stroke. She was very patient. Thank you Kendra.
April 11, 2019
Lemon Grove, CA
No surprises, on time, professional, fair price
April 8, 2019
James Patterson
Temecula, CA
What can I say about receiving poor service...Nothing!!!! If you are smart you would go no place else. These people are the best and you won't be sorry. Feel free to use my comments 💕💕💕
April 3, 2019
Borsika Rabin
La Jolla, CA
Amazing customer service, prompt communication, very helpful, free onsite evaluation and recommendation.
March 25, 2019
Harold Leggett
Solana Beach, CA
Excellent product knowledge, great communication about data and time of installation, clean installation, and product demonstration and explanation of chairs features after product installed.
March 17, 2019
San Diego, CA
Installation was done quickly. Kris and Soren did an excellent job and explained everything they were doing throughout the process. Also suggested entry ramp pads to make it easier to go out the door onto the porch. Kristen at customer service was a joy to work with.
March 6, 2019
Philip Bell
Valley Center, CA
Everything that was promised was delivered on time and on-budget. Kindra was wonderful to work with and remedied with no issues. great company!
March 2, 2019
Denise Stevens
Lakeside, CA
Great follow up and prompt feedback was most appreciated as handling the topic of getting a ramp while under a lot of stress they were a pleasure to work with !
March 2, 2019
San Diego, CA
your service meets my time frame. Your products are well made
February 28, 2019
San Diego, CA
The salesperson (Kindra) was very knowledgeable, polite, and patient. She worked with us to figure out exactly what would work for us. They came and installed the lift quickly and professionally. My mother was happy with the gentleman that instructed her on how to use her chair. Thank you.
February 25, 2019
Coronado, CA
If you need a chair lift. Use this company, I had one installed and I love.it. This company was not only professional, but showed me photos of every step that would be taken . The installers were courteous and neat in their work. This is the best quality company you could ask for.
January 27, 2019
San Diego, CA
Kindra presented all the information we needed to make a good decision. Highly rated products, (I had done my research), and she had already come up with two final chair lifts that would match our particular needs. Kindra also brought samples for a needed handrail, which we selected to have installed on the same day. The best part was that the chair lift could be installed on the day we needed it to be, which was within a week- no waiting! On installation day, the crew of three came and got the job done so professionally and diligently. I appreciate so much, also, that they patiently showed my elderly mother how to use the chair lift, until she felt confident and comfortable with it. I highly recommend this wonderful company for all your mobility needs.
January 21, 2019
Alan Marblestone
Carlsbad, CA
Reasonable prices. Quality installation
January 21, 2019
Javier Heras
San Diego, CA
The technician came on time. Finished the job and gave me some recommendations.
December 30, 2018
San Diego, CA
accurate service
December 29, 2018
Carlsbad, CA
The chair climber is 100% functional ……………has saved me from falling!!
December 27, 2018
Adam W. Buga
Rancho Santa Fe, CA
Very knowledgable, didnt try to over sell us and gave us what we needed! Will definitely be purchasing other mobility products from them!
December 17, 2018
Diane Pearson
San Diego, CA
Perfect product Quick response Really care Personable Reasonable price Customer service
December 16, 2018
Christine Neuner
Chula Vista, CA
Very easy to use and set up was fast. I had the product up and running at my home in less than 24 hours. Staff made sure I got the right product for my needs.
December 8, 2018
Kt and Carol
Bonita, CA
Service was outstanding. Kindra was very accessible, knowledgeable, helpful and easy to work with. The handrails for our entryway steps look and work great.
November 28, 2018
Arthur Bale
Ramona, CA
the products you offered solved some problems for me. also i appreciated your input and ideas
November 22, 2018
Chula Vista, CA
Very nice lift and great people and very nice to deal with Gary and Chris were on time very pleasant I highly recommend this company
November 11, 2018
Carmel Valley, CA
First class installation. Everything done right.
October 23, 2018
Encinitas, CA
Good quality. Good service by Kenddra
October 18, 2018
Mike Vernetti
Carlsbad, CA
Ramps and superb customer service by owner, Kindra French. She went out of her way to assist my needs
October 17, 2018
Lake Elsinore, CA
Seems to work well. Husband very happy with it.
October 17, 2018
La Jolla, CA
service was great and expertise of the product was appreciated.
October 12, 2018
Tierrasanta, CA
so far so good and wonderful customer service!
October 10, 2018
Tom Brook
San Diego, CA
Kendra was very pleasant and informative during our sales meeting. I was very pleasantly surprised at the price. The unit was installed promptly (two days later) by very friendly and efficient installers. Took about 3 hrs. They went over all of the safety features and operating instructions. Very pleased from start to finish
September 24, 2018
San Diego, CA
Stair lift works great! Customer service and installation was even better!!
September 21, 2018
Thousand Oaks, CA
I like the idea of the LiftKar. But it is more difficult to learn than I thought it would be. I would recommend it to anyone who was physically fit enough to operate it. It is very well made and I trust that it is very safe. When I am actually using it to transport my father I will have a better idea of how I feel about it.
September 18, 2018
Karen Collins
San Diego, CA
September 14, 2018
Charles and Raquel Tackett
San Diego, CA
Besides the product, I’m very happy with the service. In a transition time in my parents like I didnt know how to go about purchasing a stair chair for my dad. I called a few places and they did not returned my call. Kindra was the first person that I spoke to at 101 Mobility. She was nice, patient, and answered all my concerns. I made the installation and purchasing process very easy. What I like most about her is that she did so well communicating with my mom and making her feel comfortable. That is the main reason why we made the purchase with 101 mobility. I also plan on referring my friends and relatives to you guys because you have the best customer service.
September 14, 2018
Oceanside, CA
I liked the friendly and personalized service, and most importantly, that Kindra and Gary are very knowledgeable about their products.
August 31, 2018
Point Loma, CA
They came out right away, and offered many options to solve our problem areas. Very happyt with the company !
August 26, 2018
San Diego, CA
Kindra was exceedingly knowledgeable about the products and was great at finding a solution to out situation. She was very patient and accommodating as we determined what would work best for my mother.
August 24, 2018
Carlsbad, CA
1. effort exercised to insure proper operation and service to the customer's wants. 2. cleanliness 3. manners
August 20, 2018
San Diego, CA
Customer service was excellent. Competitive prices. Kindra a pro who diagnosed our needs quickly and accurately.
August 18, 2018
June Hill
Alpine, CA
the chairlift has been a big help in fact more than we thought. I’m having surgery next week and it allows me to go upstairs while I’m healing. We had a little issue and it was addressed within a week. That’s the kind of confidence we need. Jim and June Hill
August 17, 2018
Coronado, CA
The delivery and instillation were completed as scheduled. However, the ramp edges appear as though this ramp had prior use or storage which caused a darkened finish. The weather has been too hot to attempt a cleaning. I checked the Mission Valley area Lowes for your recommended runner. It does not sell Apache Mills (extruded vinyl utility runner) cut to fit.
August 14, 2018
Vista, CA
101 mobilitiy's rapid responses to all of my concerns and questions were very helpful. Kindra and Gary made what at first appeared to be a complicated process fairly easy and mostly stress free.
August 12, 2018
Victoria Nozero
San Diego, CA
Service is reliable and knowledgeable. Product (stair lift) has been a godsend.
August 12, 2018
Chula Vista, CA
The really enjoyed their quick response to our needs and their professionalism. They are easy to contact and willing to assist with any problem that may arise with their he stairlift.
August 12, 2018
Imperial Beach, CA
The product operated as advertised and was well built. The service staff were very professional, helpful and courteous.
July 27, 2018
San Diego, CA
The quality of the products used seem to be of good standing. The job was handled very professionally and friendly.
July 24, 2018
La Jolla, CA
Professional knowledge
July 5, 2018
Carlsbad, CA
Very straightforward and simple to install.Loved that I could rent by the month. The ramp that I got was perfect for my needs.
June 16, 2018
Jim and Mary Ellen McLoughlin
Carlsbad, CA
This is a very professional, experienced company. They analyzed our situation and made the best recommendation for our stair-chair. The interactions were professional, but very friendly and cordial. The skilled workmen who installed the stair climber, as well as the bathroom safety bars were very efficient and neat and did a great job. I would highly recommend 101 Mobility for these specialized products.
June 3, 2018
San Diego, CA
Service was exceptional. We’ll absolutely use the company again and will recommend to others.
June 3, 2018
Valley Center, CA
Very satisfied whit 101 mobility
May 29, 2018
Mary Montoya
San Diego, CA
It is now possible for my husband to get up and down stairs to our upstairs bedrooms safely.
May 19, 2018
Carlsbad, CA
The customer service is amazing. From the very first call to inquire about products to rearranging schedules for installation when it worked best for me.
April 27, 2018
La Mesa, CA
Excellent customer service! Installed the chairlifts quickly and neatly. Would most definitely, 100% recommend 101 Mobility.
April 22, 2018
Escondido, CA
I appreciated Kendra's coming to the house so promptly, evaluating the house for safety, and installing the grab bar extension pole.
April 21, 2018
Joseph Kiraly
Oceanside, CA
Installation, was timely and finished in an acceptable time frame.
April 12, 2018
San Diego, CA
Friendly and courteous reception and prompt service as promised.
April 11, 2018
Encinitas, CA
Very well explained to us and all questions answered.
March 27, 2018
Dick Foster
Oceanside, CA
Stair rail helps me haul groceries and other loads up to our beach condo
March 23, 2018
San Diego, CA
I have had the chair only a short time, but I find it very satisfactory. I was concerned that it would distract from the appearance of the house but I find that not to be so. It is quite handsome. The installation crew was great and I appreciated the time that Steve spent correcting the wiring. He was determined to get it right. Thanks for your excellent service and I look forward to an easier life. [NAME REMOVED]
March 10, 2018
San Diego, CA
101 Mobility customized a rental wheelchair ramp so my wife is able to stay in our 5th wheel trailer in Campland RV Park where we are staying for the winter. I don't know what we would have done without it. THANKS!!
March 9, 2018
Oceanside, CA
The service I received from Kindra French was personal. I felt like a friend was in my home and was truly concerned with helping me more so than trying to sell me something. The installers were wonderful as well, but it was Kindra that made my decision to go with Mobility 101.
March 8, 2018
Escondido, CA
Very professional on every level
March 2, 2018
Solana Beach, CA
I had a problem with the way my daughters had installed the suitcase ramp. I shared this information with 101 mobility. They came out to look at the ramp only to tell me that my sweet doctors had installed the ramp backwards. 101 mobility was timely and responsive. They care about their clients, and do what needs to be done to I sure their safety and satisfaction.
February 21, 2018
San Diego, CA
Really pleased with this company and their installation was timely and accomplished in good time. Would definitely recommend them. The chair lift works perfectly.
February 16, 2018
Carlsbad, CA
The personal service from Owners and staff; All involved were sincere and knowledgeable with product and installation.
February 10, 2018
Carlsbad, CA
I was very pleased to have my stairlift installed so quickly. The training was also great. The product appears well built and I hope to enjoy it for many years.
February 9, 2018
Solana Beach, CA
Great customer service.
January 27, 2018
Poway, CA
Excellent Service I called on a Sunday morning and they made arrangements to meet me at their office to get me what I needed for my husband who had just been in a motorcycle accident .
January 20, 2018
Rancho Bernardo, CA
My experience with 101 was amazing! They surely know how to treat customers and give excellent customer service. We needed them urgently and I submitted an email on line on a Sunday when they were closed yet received a phone call within an hour. I would use them again if I had to and truly recommend them to friends!
January 14, 2018
Escondido, CA
Kindra was wonderful to work with and was able to take care of our ramp need right away. The ramp is the perfect solution for our problem!
December 28, 2017
Carlsbad, CA
I tried several different companies to get estimates and to have them recommend the best equipment. 101 Mobility was by far the best choice and they did a much better job at providing estimates after doing a very detailed analysis of our stairs and electrical connections. The price was also the best of all the companies. I want to specially thank Kindra French for all her help with this project and for providing me with everything I asked for. She's the best!
December 16, 2017
San Diego, CA
The kind service on the phone
October 25, 2017
San Diego, CA
Like chair lift... but sould have 2nd speed option for our purpose it is very slow
September 24, 2017
San Diego, CA
Very reliable and easy to use!
August 25, 2017
La Jolla, CA
Great work! timely, friendly, fine workmanship on the removal and redoing of flagstone in preparation for installation and a wonderful team of dedicated interested folks...thanks you
August 11, 2017
Oceanside, CA
I am 77 years young and have pondered how I will get up to my Master Bedroom (16 steps high); I know there are other companies that install the stair lift to assist Handicapped persons to navigate the stairs. I done plenty of research before deciding to check out 101 Mobility in Carlsbad, California. I went to the the facility managed by Kindra and her husband Gary to ensure the product would suffice for my use. I needed this type of system since I am planning to have hip replacement surgery in the near future. I wanted to have this unit installed on 27 July 2017 to accommodate my hernia surgery. Gary came over to install the stair-lifter unit and spent approximately 5 hours installing the unit (considerable amount of work to assembling the track, the seat and the motor (battery rechargeable motor). The system I had installed in my home has now been in use in my home since 27 July 2017; it has definitely taken a lot of stress off of my healing hernia incision and makes my 16 stairs to my Master Bedroom so much easier and painless. Should have done this much sooner; it gives my hips a much needed break. The really nice part of this system is that when I get to the top of the stairs; I simply turn the chair 90 degrees to the left and step off the chair lift. Other installers charge additional for this feature. I have used this system for the past two weeks and everything works as designed. I am very happy with this equipment and would highly recommend this unit for anyone who has difficulty climbing stairs (pain free). Sincerely, [NAME REMOVED]
August 9, 2017
Oceanside, CA
The best service and products in San Diego area that no other company can offer
August 7, 2017
San Diego, CA
your professional courtesy and customer service makes the whole experience of dealing with you comfortable and satisfying. Aseneth Murphy should be promoted or rewarded for being the incredible asset to your operation that she is. thank you, Randall E. [LAST NAME REMOVED].
July 20, 2017
San Diego, CA
professionalism of the men who fixed my unjt
July 12, 2017
San Diego, CA
We had the privilege of having the owners sell and install our ramp. We were pressed for time and they had everything completed on the day they said. This is a great company and we will be using them again in the future.
June 21, 2017
Chula Vista, CA
Very quick to respond, got the item ordered and did not try to nickel and dime me unlike the company I originally went through to purchase my daughter's ceiling lift.
June 4, 2017
101 Mobility was extremely responsive, helpful, and customer friendly! They answered their phone and helped me out of a tough situation over the 3 day weekend when no one else was even available!! Their commitment to customer service is exemplary and I would not hesitate to buy from them or recommend them to anyone!
May 17, 2017
San Diego, CA
The wheelchair ramp is sturdy and very safe and I can get up and down it quite easily! I appreciated how quickly you were able to install it, the whole process was very easy to accomplish and quite reasonably priced, from my side, as a customer! Thank you so much! [FIRST NAME REMOVED] L. Just share my name as [FIRST NAME REMOVED] L. please
April 12, 2017
San Diego, CA
The representative (Kindra French) was very helpful and knowledgeable.
April 10, 2017
San Diego, CA
Very professional, prompt, and courteous. A pleasure to do business with.
March 16, 2017
La Jolla, CA
Great customer service!!
C.D. Roberts

The technician came out to repair my auto lift and I want you to know what a wonderful experience it was. He did an outstanding job, he fixed it in a short period of time, was so polite and professional. He had such a kind smile and explained everything to me. When the lift was fixed, he showed me the repair and explained to me exactly what he had done.

R. Doucette

My husband and I were extremely satisfied with all personnel at 101 Mobility. They were professional and courteous from the beginning of our search for, and ultimate purchase and installation of, a lift in our 2014 Pathfinder. Paul Singletary, the installer, took the time to brief us on the procedure and then completed the installation with minimum alteration to the vehicle. He came across as a true professional and expressed great pride in his work, which is a rare find these days. We were more than satisfied with the final installation. We wish to thank him personally for his help and thoughtfulness. He certainly is a tremendous asset to the 101Mobility organization.

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