I am 77 years young and have pondered how I will get up to my Master Bedroom (16 steps high); I know there are other companies that install the stair lift to assist Handicapped persons
to navigate the stairs. I done plenty of research before deciding to check out 101 Mobility in Carlsbad, California. I went to the the facility managed by Kindra and her husband Gary to ensure the product would suffice for my use. I needed this type of system since I am planning to have hip replacement surgery in the near future. I wanted to have this unit installed on 27 July 2017 to accommodate my hernia surgery. Gary came over to install the stair-lifter unit and spent approximately 5 hours installing the unit (considerable amount of work to assembling the track, the seat and the motor (battery rechargeable motor). The system I had installed in my home has now been in use in my home since 27 July 2017; it has definitely taken a lot of stress off of my healing hernia incision and makes my 16 stairs to my Master Bedroom so much easier and painless. Should have done this much sooner; it gives my hips a much needed break. The really nice part of this system is that when I get to the top of the stairs; I simply turn the chair 90 degrees to the left and step off the chair lift. Other installers charge additional for this feature. I have used this system for the past two weeks and everything works as designed. I am very happy with this equipment and would highly recommend this unit for anyone who has difficulty climbing stairs (pain free).
your professional courtesy and customer service makes the whole experience of dealing with you comfortable and satisfying. Aseneth Murphy should be promoted or rewarded for being the incredible asset to your operation that she is. thank you, Randall E. [LAST NAME REMOVED].
We had the privilege of having the owners sell and install our ramp. We were pressed for time and they had everything completed on the day they said. This is a great company and we will be using them again in the future.
101 Mobility was extremely responsive, helpful, and customer friendly! They answered their phone and helped me out of a tough situation over the 3 day weekend when no one else was even available!! Their commitment to customer service is exemplary and I would not hesitate to buy from them or recommend them to anyone!
101 Mobility is awesome. I sent an email on a Saturday to inquire about a stair lift. I knew they would be closed and I would not hear back till Monday. Not the case, within two hours I had a reply from Kindra with attachments for the product I was interested in. Monday morning I had a phone call from Kindra told her my situation with my mom being in the hospital and coming home by Wednesday or Thursday. Kindra was at my home the next day and her installers arrived two days later to install the chair lift. Professional, courteous, friendly, prompt with excellent work and no mess. I recommend 101 highly!! The stair lift is amazing and helps my mom tremendously getting from her upstairs bedroom down to the kitchen and rest of the house. Thank you 101 for your quality service and product.
The wheelchair ramp is sturdy and very safe and I can get up and down it quite easily! I appreciated how quickly you were able to install it, the whole process was very easy to accomplish and quite reasonably priced, from my side, as a customer! Thank you so much! [FIRST NAME REMOVED] L.
Just share my name as [FIRST NAME REMOVED] L. please
The technician came out to repair my auto lift and I want you to know what a wonderful experience it was. He did an outstanding job, he fixed it in a short period of time, was so polite and professional. He had such a kind smile and explained everything to me. When the lift was fixed, he showed me the repair and explained to me exactly what he had done.
My husband and I were extremely satisfied with all personnel at 101 Mobility. They were professional and courteous from the beginning of our search for, and ultimate purchase and installation of, a lift in our 2014 Pathfinder. Paul Singletary, the installer, took the time to brief us on the procedure and then completed the installation with minimum alteration to the vehicle. He came across as a true professional and expressed great pride in his work, which is a rare find these days. We were more than satisfied with the final installation. We wish to thank him personally for his help and thoughtfulness. He certainly is a tremendous asset to the 101Mobility organization.